When an Exchange or wallet reports a different balance regarding ACCOINTING.com due to some trades that aren’t considered in the API connection, this can be challenging if you don’t know where the mistake is because you have to check your full data set to identify it. But no worries, you can select “Fix for me” to do this automatically; however, consider it as the last resource because it creates transactions to balance your portfolio that may not represent the actual missing fund.
By selecting the Exchange or Wallet, you can choose between the following options:
Total balance: this irregularity happens when there is a difference between the wallet’s data and the ACCOINTING.com database. To fix it, click on the” Fix for me” button to generate a reconciled transaction, so the platform gets up to date.
Single Trades and Withdrawals:
Clicking on this button gives you some reasons that could have caused the missing fund.
| Action to solve error |
Description |
| Fix for me | Automatically reconciles all transactions in the selected wallet by creating the deposit of the missing amount right before the trade. |
| Go to full data set | It sends you to Full Data Set to analyze your trades and add a new transaction manually. |
| Reconcile this transaction | Reconcile just the transaction you selected. |