Support Center

Guides

• How to Submit a Support Ticket
• Getting Started: A Basic Usage Guide
• Importing Your Data A Step-By-Step Guide
• Crypto Taxes: What You Need to Know

General FAQ

• How do I know if ACCOINTING.com is safe?
• ACCOINTING.com: Why should I use it?
• ACCOINTING.com App Screens
• ACCOINTING.com App Terminology
• Will you sell my data?
• Does ACCOINTING.com have an iOS and Android App?

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Account

• How to see the number of transactions in your account
• Referral Program
• How does ACCOINTING.com handle Refunds?
• Change Email Address on File
• Clear Data and Delete Account
• How do I change my Password?

Portfolio

• Manual Refresh to Recalculate Portfolio Data
• Calculated and Actual Balance

Managing Transactions

• Classify Transfers
• Missing Funds
• Switzerland Crypto Tax Guide
• UK Specific Crypto Tax Classifications
• Germany Specific Crypto Tax Classifications
• USA Specific Crypto Tax Classifications

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Tax Reports

• 1099s
• Filing Your Crypto Taxes Using TurboTax

Importing Data from Wallets, Exchanges, and Other Services

• Connecting Your Cosmos Wallet: Public Keys, Wallet Addresses
• Connecting Your Terra Wallet: Public Keys, Wallet Addresses
• Connecting Your Solana Wallet: Public Keys, Wallet Addresses
• Manually Refresh your Data
• Summary of Articles to import your transaction data from Wallets or Exchanges
• Uploading data via the ACCOINTING.com CSV/XLSX Template

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