Support Center

Identifying Scams

• Scams Using the Accointing Platform

Guides

• Tracking tokens that are not listed on CoinMarketCap in Accointing
• How to Submit a Support Ticket
• Getting Started: A Basic Usage Guide
• Importing Your Data A Step-By-Step Guide
• Crypto Taxes: What You Need to Know

General FAQ

• How do I know if ACCOINTING.com is safe?
• ACCOINTING.com: Why should I use it?
• ACCOINTING.com App Screens
• ACCOINTING.com App Terminology
• Will you sell my data?
• Does ACCOINTING.com have an iOS and Android App?

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Account

• How to see the number of transactions in your account
• Referral Program
• How does ACCOINTING.com handle Refunds?
• Clear Data and Delete Account
• How do I change my Password?

Portfolio

• Manual Refresh to Recalculate Portfolio Data
• Calculated and Actual Balance

Managing Transactions

• Handling Frictionless/Rebasing Tokens
• Classify Transfers
• Missing Funds
• Switzerland Crypto Tax Guide
• UK Specific Crypto Tax Classifications
• Germany Specific Crypto Tax Classifications

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Tax Reports

• USA Specific Crypto Tax Classifications
• UK Specific Crypto Tax Classifications
• German Specific Crypto Tax Classifications
• Switzerland Crypto Tax Guide.
• Top 10 Possible Issues with Your Tax Report
• Common Tax Report Issues: A wallet that you have used with is not connected to your account

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Importing Data from Wallets, Exchanges, and Other Services

• Automatically Importing your BNB Smart Chain NFTs
• Automatically Importing your Polygon NFTs
• Adding your Ethereum wallet
• Summary of Articles to import your transaction data from Wallets or Exchanges
• Importing your transactions using our iOS & Android apps
• The ACCOINTING.com Portfolio Tracker App for iOS & Android

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