Support Center

Identifying Scams

• Scams Using the Accointing Platform

Guides

• How to Export Your Transaction History
• Tracking tokens that are not listed on CoinMarketCap in Accointing or NFTs
• How to Submit a Support Ticket
• Getting Started: A Basic Usage Guide
• Importing Your Data A Step-By-Step Guide
• Crypto Taxes: What You Need to Know

General FAQ

• How do I know if ACCOINTING.com is safe?
• ACCOINTING.com: Why should I use it?
• ACCOINTING.com App Screens
• ACCOINTING.com App Terminology
• Will you sell my data?
• Does ACCOINTING.com have an iOS and Android App?

See all 7 articles

Account

• FAQs - Accointing Referral Program
• How to see the number of transactions in your account
• How does ACCOINTING.com handle Refunds?
• Clear Data and Delete Account
• How do I change my Password?

Portfolio

• Manual Refresh to Recalculate Portfolio Data
• Calculated and Actual Balance

Managing Transactions

• How to Review Trades
• The Different Types of Crypto Transaction Classifications
• Managing Staking Transactions: Taxes and Tracking
• Handling Frictionless/Rebasing Tokens
• Classify Transfers
• Warning Messages: Missing Funds, Missing Prices, & Unclassified Transactions.

See all 17 articles

Tax Reports

• USA Specific Crypto Tax Classifications
• UK Specific Crypto Tax Classifications
• German Specific Crypto Tax Classifications
• Switzerland Crypto Tax Guide.
• Top 10 Possible Issues with Your Tax Report
• Common Tax Report Issues: A wallet that you have used with is not connected to your account

See all 22 articles

Importing Data from Wallets, Exchanges, and Other Services

• Automatically Importing your BNB Smart Chain NFTs
• Automatically Importing your Polygon NFTs
• Adding your Ethereum wallet
• Summary of Articles to import your transaction data from Wallets or Exchanges
• Importing your transactions using our iOS & Android apps
• The ACCOINTING.com Portfolio Tracker App for iOS & Android

See all 58 articles